The ACD Direct Mission
We pride ourselves in being a forward-thinking company. By eliminating walls we have created boundless opportunities. Not just for ourselves, but for other progressive companies looking for more than just a tool.
Sound complicated? It's actually simple.
ACD Direct offers contact center solutions specific to your business needs. Whether your contacts are inbound, outbound or both, we can deliver with exceptional agility, flexibility and simplicity. We leveraged the virtual contact center model to quickly respond to changing dynamic market conditions, take advantage of highly skilled agents in many cities, lower your operating costs and improve your bottom line. We have a proven track record working as a proactive partner with our clients, and we are committed to deliver all the benefits a virtual contact center provides.
We are here for one purpose: Connecting you with the world.
EXCEPTIONAL CUSTOMER SERVICE!
ACD Direct only utilizes independent contractors to process our unique not for profit based clientele's inbound call volume.
Life at ACD Direct