The Frontleaf Mission
At Frontleaf, our mission is to transform the way SaaS companies serve their customers, to enable them to incorporate customer context across all their operations so they can deliver higher lifetime customer value.
While there are terrific software packages designed for sales, for marketing, for customer support, even for financials-- none of them are specifically designed to drive successful customer outcomes in a recurring revenue business. We plan on changing that.
Frontleaf generates predictive customer insights from product usage and other indicators, and then facilitates desired customer outcomes.
Built for the executive in charge of customer retention, Frontleaf eliminates anxiety and headaches by anticipating churn risk and expansion opportunities, while increasing productivity and reach of the customer team.
Founded by Tom Krackeler and Karl Goldstein, Frontleaf has two proven entrepreneurs who have successfully built and sold other software companies at the helm. Tom and Karl pride themselves on creating enterprise products that customers actually love to use and that deliver tremendous value.
Life at Frontleaf
Located in Oakland with easy access to public transportation.