Account Manager
at Practice Fusion in San Francisco, CA
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Jun 11, 2013
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Overview
Are you a fast, effective, influential communicator? Do you have outstanding organizational skills, a strong work-ethic and the enthusiasm to work in a start-up environment? Are you eager to join an innovative and fast-growing healthcare company? Practice Fusion is seeking a motivated Account Manager to join our team!
As an Account Manager you'll be responsible for working closely with doctors and medical practices interested in using Practice Fusion's EHR system. It's a major transition for medical professionals to switch from paper charts to computer systems – you'll be the expert and the point of contact as they modernize their practice. Strong organizational and interpersonal skills are a must!
To us, experience matters less than personality. We're looking for someone who is motivated, personable and professional.
**Please submit resume and cover letter through Startuply. Thank you.
As an Account Manager you'll be responsible for working closely with doctors and medical practices interested in using Practice Fusion's EHR system. It's a major transition for medical professionals to switch from paper charts to computer systems – you'll be the expert and the point of contact as they modernize their practice. Strong organizational and interpersonal skills are a must!
To us, experience matters less than personality. We're looking for someone who is motivated, personable and professional.
**Please submit resume and cover letter through Startuply. Thank you.
Responsibilities
Guide medical professionals from their initial inbound interest in our EHR all the way through a completed installation of Practice Fusion's system
Manage inbound/outbound phone calls to potential users in order to pitch and support adoption of Practice Fusion while addressing user needs, questions, and concerns
Effectively communicate with your portfolio of accounts using email and LiveChat, in addition to phone conversations
Conduct live product demonstrations via webinar
Act as single point of contact for new Practice Fusion users
Work closely with medical professionals to receive, research and document requested features – your insight will help drive changes and new features at the company
Provide a phenomenal experience for each new Practice Fusion user
Experience
1-2 years sales or call center experience
Friendly, professional and confident on the phone
Able to demonstrate persistence, and can overcome obstacles to achieve goals
Strong organizational and communication skills
Motivated, metrics-driven, self-starter with an excellent work ethic
Able to effectively multi-task and work at a fast pace
Team-player with desire to grow professionally
Local (SF Bay Area)
Skills
Customer-facing experience (e.g., service industries, retail)
Public speaking experience
Healthcare sector experience
NetSuite or Salesforce.com CRM experience
Education
College Degree Preferred
Compensation
TBD
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