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Funding1M-5M USD
IndustrySaaS, Software, Productivity, Infrastructure
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Activation Program Manager / Lead - Email + Cloud Computing

at BitTitan in Redmond, WA   —   Jul 01, 2014   |  
Want to rule email processing in the cloud?

We're a fast-growing startup working on cutting-edge email + cloud solutions. Some of the things we do:
- Run one of the largest email migration platform in the world
- Built our own programmable distributed SMTP stack from scratch
- Classified the type of email platform used by millions of domains

Our goal is to automate all aspects of a organization’s migration to online cloud solutions and provide valuable automation solutions to our customers. We are hiring an activation program manager whose responsibility is to implement, manage and design processes for migrating organizations to the cloud.
Monitor end-to-end cloud migration projects and provide technical expertise to resolve any roadblock
Working with our development team to help automate key steps of the migration process
Working with Fortune 500 customers to help design custom activation workflow and processes
Recruit and manage a team of individuals focused on lead generation and helpdesk support
3 to 10 years of experience with messaging infrastructure and customer facing experience (ex: support or consulting)
Ability to work in a fast-paced startup-type environment
Understanding of email delivery, email routing, DNS
Knowledge of email systems (ex: Exchange Server, SMTP, etc.)
Ability to script (ex: shell scripting, Powershell, etc.)
Proven customer-facing communication skills
Ability to recruit and manage helpdesk or lead generation employees
Ability to interface with a team of software engineers to automate manual steps
Bachelors or Masters
Competitive base + bonus + stock options + benefits
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