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Advertising Operations Manager

at Patch in New York, NY   —   Apr 12, 2014   |  
Overview
Are you looking for a role with a new and exciting digital company? Are you entrenched in the digital space? Do you have a passion for metrics and web analytics? Well look no further! Patch.com is a network of hyper local news and information sites, and is one of the fastest growing web companies in the world! We are looking for an Advertising Operations Manager to build out our ad operations and sales design team and take the lead with our efforts of scheduling, optimizing and troubleshooting our ad campaigns.
Responsibilities
Details of the job:
Work with sales staff to develop streamlined processes for entering and executing campaigns.
Help with the creation and implementation of campaign reports and strategies.
Hire and manage an Ad Ops team
Hire and manage a Sales Design team
Build SOP’s for Operations workflow and sales design workflow
Help develop customer ad reports that reflect our staff and customer needs more effectively and efficiently.
Work alongside the sales staff and other departments to help troubleshoot and correct ad complications as they arise.
Assist in efforts to implement strategies with our CRM tool.
Tracks, manages and report on ad activities as requested by advertisers and ad staff.
Interacts with clients, account management to ensure good customer service and timely process flow.
Provides guidance and acts as a resource to clients and staff regarding ad ops
Solve simple to moderately complex problems requiring some independent thinking.
Organize and submit traffic instructions to customers
Answer internal and external questions about the status of ad campaigns
Troubleshoot technical issues both internally and with publishers
Assist with billing in reconciling invoices for clients as well as publishers
Experience
5-6 years
Skills
Are you looking for a role with a new and exciting digital company? Are you entrenched in the digital space? Do you have a passion for metrics and web analytics? Well look no further! Patch.com is a network of hyper local news and information sites, and is one of the fastest growing web companies in the world! We are looking for an Advertising Operations Manager to build out our ad operations and sales design team and take the lead with our efforts of scheduling, optimizing and troubleshooting our ad campaigns.
Details of the job:
Work with sales staff to develop streamlined processes for entering and executing campaigns.
Help with the creation and implementation of campaign reports and strategies.
Hire and manage an Ad Ops team
Hire and manage a Sales Design team
Build SOP’s for Operations workflow and sales design workflow
Help develop customer ad reports that reflect our staff and customer needs more effectively and efficiently.
Work alongside the sales staff and other departments to help troubleshoot and correct ad complications as they arise.
Assist in efforts to implement strategies with our CRM tool.
Tracks, manages and report on ad activities as requested by advertisers and ad staff.
Interacts with clients, account management to ensure good customer service and timely process flow.
Provides guidance and acts as a resource to clients and staff regarding ad ops
Solve simple to moderately complex problems requiring some independent thinking.
Organize and submit traffic instructions to customers
Answer internal and external questions about the status of ad campaigns
Troubleshoot technical issues both internally and with publishers
Assist with billing in reconciling invoices for clients as well as publishers
Requirements:
6-8 years of advertising agency/publisher experience or other advertising experience.
Management experience a plus
Ability to effectively operate within a fast-paced, constantly evol
Education
College Degree
Compensation
open
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