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| Funding | 5M-10M USD |
| Employees | 37 |
| Salary | Shhhh... |
| Fulltime | Yes |
| Telecommute | No |
| Industry | SaaS, Web 2.0, Software, Productivity, Communications |
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Client Services Representative / Implementation Specialist
at Central Desktop, Inc in Pasadena, CA
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Jan 29, 2012
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Overview
We are looking for a energetic, smart, tech savvy, quick learner who can be a Client Service Rep / Implementation Specialist for our web collaboration software. Client Services Reps will be responsible for building and maintaining post sales releationships with Central Desktop's Enterprise Level Customers, and will be activley involved in implementing and integrating Central Desktop with client's business process's and preexisting systems. In this capacity he/she will be an expert in application functionality, technology, implementation, and software development methodology.
Responsibilities
Maintaining healthy relationships, keeping clients deployments on track for continual success.
Identifying client requirements and conducting detailed analysis of client data, ultimately proposing/carrying out implementation plans.
Creating integration and development plans.
Effective, expedient completion of client projects.
Working aggressively and effectively with clients and other team members.
Experience
Bachelor's degree or equivalent preferred
Strong Knowledge of Internet/Web Concepts/Web 2.0
Ability to work with a small, high-energy team
Experience in a help desk or related field a plus
Skills
Excellent analysis skills and the ability to develop processes and methodologies.
Excellent presentation and communication skills.
Team player with strong communication and interpersonal skills.
Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies.
Strong Knowledge of Internet and Web Terminology
Some HTML/CSS knowledge a plus
Experienced with PC and Mac Operating Systems as well as a variety of browsers including Internet Explorer, Firefox and Safari.
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