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FundingLess than 250K USD
IndustryBiotech, Consumer, E-commerce
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Head of Customer Experience at Healthcare Startup

at Audicus in New York, NY   —   Jun 28, 2014   |  
Patrick Freuler - CEO/Founder
This is an opportunity for an energetic, self-starter to join a quickly growing, fast-paced startup in a customer experience position. You’ll make the entire user experience from A to Z easy and enjoyable.
Will be point of contact for customers who call, email and chat. You’ll answer questions, provide guidance, and assist with order placement.
Will follow up with customers, troubleshoot issues and make sure they're enjoying their products.
Will find creative ways to make the customer management process efficient and streamlined.
Will come to possess an encyclopedic knowledge about our products, as well as the underlying industry trends.
Want to grow with a company in its infancy and embrace new roles and challenges on a day-to-day basis.
You are not afraid to jump in head first, ask lots of questions and take ownership of a role.
You're a recent college grad who is a self-starter and entrepreneurial.
The ideal candidate has a knack for sales, is quick-on-their-feet and is a sponge for knowledge. They are creative, charismatic and patient, and possess a great sense of humor.
You have graduated from college and have held a variety of leadership positions.
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