Milvik is a young company, focusing on selling mobile microinsurance to mobile operators and large distribution channels in emerging markets. We are currently in a rapid growth phase where we expect a number of new markets to be coming on board in the near future – across emerging markets of Africa, Latin America and Asia Pac. We are looking for experienced people to manage and support in the implementation of our product within a mobile operator on the ground and the day to day running and growth of the operation after launch
The Country manager will build and be responsible for a nation-wide Milvik distribution network including a sales force of 50-200 sales agents and a local distribution network coordinator.
Workstreams likely to include coordinating the technical platform integration, insurance company coordination, marketing, sales team recruitment, etc, so Country Manager should have experience working on similar end to end services.
Overall, the Country Manager must be attuned to value the details as well as be able to understand and drive towards the big picture. Analytical and quick thinking in a fast-paced environment are essential. The Country Manager is an enthusiastic problem solver and thrives on being engaged at all levels of the project. As the key point of contact for both the mobile operator and the local team, the Country Manager plays a pivotal role in the success of any major engagement.
Responsible for working with the Global Director to develop overall strategy and working with local Milvik team, mobile operator local team and local insurance company to execute on plans
Responsible for hitting subscriber targets and meeting cost efficiency initiatives for the local entity as a whole
Carry out day-to-day activities and monitor activities of members of the local team (including a project associate and internal client team) and ensure work is progressing as planned
Manage schedules, budgets, and overall company organization to ensure requirements and all deliverables dates are clearly communicated, understood and executed upon
Ability to work across several projects with one or more junior project manager(s)
Effectively and efficiently plan and prioritize all deliverables and resources working across project(s) based on scope of work and company goals
Actively monitor risks and scope creep to foresee/identify potential problems and proactively identify solutions to address them in advance
Consistently identify needs that clients may not recognize and ensure approaches and solutions are linked to objectives and future needs
Consistently manage client expectations, ensure delivery of the highest quality service, and solicit and act on client feedback
5 years minimum work experience within an implementation/operational role in the telecoms space, consulting or equivalent experience in PMO in this sector
Only applications with cover letter or emailaccompanying CVs will be considered.
Experience within Africa, Latam and emerging Asia Pac or insurance industries is a plus but not a must.
Looking for someone eager to live and work in emerging markets and enthusiastic about building a new venture
A fair amount of travel, and/or locating yourself abroad permanently is expected to be required as part of this role
Demonstrated ability to motivate, support and understand different project teams and cultures, ideally in emerging markets
Demonstrate strong leadership and ability to manage a large sales force
Strong attention to detail and focus on task completion is critical
Languages: fluent English; French, Spanish, Portuguese or local emerging market language a plus