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Country Operations Manager (Quito, Ecuador)

at Learned By Me in San Francisco, CA   —   Mar 29, 2014   |  
Overview
Learned By Me, a global education-technology startup headquartered in the San Francisco Bay Area seek a country manager in Quito, Ecuador. In this role, you will be the team’s brains and leader on the ground and you will help define processes, solidify relationships, and contribute to decisions critical to the startup’s success. We are an early stage company with huge goals so we are looking for all-stars to help us achieve them.

You will be helping define and scale our initial product - a service that connects teachers from the developing world with students from the developed world for private online lessons.
Responsibilities
Be responsible for the success of our company in your country and problem solve, hustle, and do whatever else necessary to make that happen (this will not be a 9-5 job)
Source and vet high quality teachers and solidify channels and processes so that this process is sustainable for the long term
Tweak and improve our training curriculum to make for the best possible teacher and customer experience
Build out critical in-country relationships
Collaborate with our U.S. team to improve the customer experience and to strategically scale operations
Skills
Minimum Qualifications:
Fluent in English and Spanish
Natural problem solver with high degree of hustle (no task is above or below you)
Excellent verbal and written communication skills
High degree of maturity and excellent judgment
Preferred Qualifications:
Connections to local universities or other source of high-quality teachers
At least one year living and working in Quito or Beijing
Evidence of prior jobs and experience that required a combination of customer service and high level strategic thinking
Experience working in a startup or high achieving work environment
Experience teaching English or another language or working in education
Compensation
Negotiable. Most likely, this will start as a contract position with the promise of a competitive salary and equity compensation package if the fit is good. There will also be lots of opportunity to switch to other exciting positions and locations within the company for high performers.
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