At Handybook we're changing the way the world buys services.
Every day we connect our customers with experienced home service professionals. By doing this we make our customers' lives a little bit easier and we help our service providers increase their earning potential.
If you want to be part of a rapidly growing team that helps people every day then APPLY HERE:
The Handybook Support Team provides effective and personable support to all Handybook customers, with a scope of service that includes email, instant chat and phone coverage. We make sure our customers know that we are not robots -- we are real people who will bend over backward to solve problems.
Just go the web address listed here and click "Apply to this position"!!!
Take inbound sales calls
Effectively solves user inquiries using phone, IM, and email support
Offer personable and effective phone support
Document and report product bugs
Analyze trends and use patterns
Write effective FAQ articles for Handybook’s help center
2+ years experience in a customer service role
Interest in technology and startups
Strong organizational, analytic, written and verbal communication skills
Excellent time management skills and self-motivation
Degree from a 4-year university
Competitive salary and bonuses
Free lunch and frequent happy hours and team outings
A fun office always stocked with coffee, snacks, and other drinks