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Funding10M-20M USD
Employees17
SalaryShhhh...
FulltimeYes
TelecommuteNo
IndustryConsumer, E-commerce
View full company profile
Other Openings
General
Engineering

Customer Experience Associate - NYC Start-up!

at Handybook in New York, NY   —   Apr 20, 2014   |  
Overview
At Handybook we're changing the way the world buys services.

Every day we connect our customers with experienced home service professionals. By doing this we make our customers' lives a little bit easier and we help our service providers increase their earning potential.

If you want to be part of a rapidly growing team that helps people every day then APPLY HERE:
https://handybook.recruiterbox.com/jobs/19036

The Handybook Support Team provides effective and personable support to all Handybook customers, with a scope of service that includes email, instant chat and phone coverage. We make sure our customers know that we are not robots -- we are real people who will bend over backward to solve problems.

APPLY NOW
______________________________________________________

Just go the web address listed here and click "Apply to this position"!!!
http://Handybook.recruiterbox.com/jobs/19036
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Responsibilities
Take inbound sales calls
Effectively solves user inquiries using phone, IM, and email support
Offer personable and effective phone support
Document and report product bugs
Analyze trends and use patterns
Write effective FAQ articles for Handybook’s help center
Experience
2+ years experience in a customer service role
Interest in technology and startups
Skills
Strong organizational, analytic, written and verbal communication skills
Excellent time management skills and self-motivation
Education
Degree from a 4-year university
Compensation
Competitive salary and bonuses
Health coverage
Free lunch and frequent happy hours and team outings
A fun office always stocked with coffee, snacks, and other drinks
Want this Job? Apply Now
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