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Data Import Engineer

at ServiceTitan in CA   —   Jul 18, 2014   |  
We are a successful, venture-backed software start-up founded by Stanford/USC alumni in Los Angeles (San Fernando Valley).

In just a few months, we have created the service management software that powers the world's leading service businesses.

We are looking for an amazing sales engineer to help us successfully and quickly onboard new customers onto our software platform. You will be responsible for answering technical questions, migrating data from competitors' products, and configuring new accounts for customers to have a successful experience with our product.

This opportunity is only for highly intelligent, ambitious, fast-learning, and personable individuals with strong communication and organizational skills.

You'll work at a successful and rapidly growing company. Your work will make a big difference in the lives of your customers. You'll work closely and directly with the founders and world-renowned engineers. You'll never experience a dull moment. You will be valued. There is ample opportunity for promotions, bonuses, and stock options based on performance. It's a casual, tight-knit, and fast-paced work environment with company events/lunches/dinners and a really awesome group of co-workers.

*** Instructions for applying ***

In addition to your resume, please answer the following questions in your email:

* What relevant experience do you have onboarding new customers and importing data from 3rd-party systems?
* Why do you think you're a great fit for this position?

We will be moving quickly to fill this position. If we think you're a good fit, we'll respond to your email within 12-24 hours, interview you within 1-2 days, and make a decision immediately thereafter.
[Data Migration]
You will manage data migrations from competitors' products and legacy systems
You need excellent understanding of databases and SQL, as you will be extracting data and writing import scripts
You need a solid understanding of business principles (sales, marketing, accounting, etc.)
[Sales Support]
Answering technical questions over the phone
Helping customers setup their account
Managing integrations with other services, such as Quickbooks
Configuring, diagnosing, and fixing integration-related issues that arise
QuickBooks knowledge, software development skills, and experience in the home services industries would be big pluses.
1 Year SQL
Quickbooks / Accounting system
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