Under the general review of the Section Chief, Database and Data Communications Section (DBDC), Bureau of Infrastructure Support, these positions are responsible for System Database Administration Functions by providing technical expertise and support for database and data communications systems software products (e.g. internal DBDC monitoring tools, Oracle and SQL Server, database utility products, etc.).
Primary activities include system software installation and support; software tuning; problem identification and consulting; and the application of software maintenance provided regularly by vendors. The ideal candidate will coordinate changes to Oracle and SQL database environments; troubleshoot application code with developers, test, and implement changes with a deep understanding of these database management systems. The candidate should be able to articulate the future architecture for Oracle and SQL database installations in the environment, and work towards moving the organization in this direction. The candidate will all be responsible for specifying user access levels, as well as developing guidelines for appropriate user access. The candidate would be available to answer user questions, and confer with coworkers to determine the impact of changes in our environment in terms of both application availability/impact and opportunity costs. The candidate will establish database runtime parameters and calculate optimum settings by following industry standards, conduct performance tuning, and regularly review server capacities for memory, cpu and other usage. The candidate may train other system database administrators and customers as needed. The Database Administrator should rely on experience and judgment to plan and accomplish goals, independently perform a variety of complicated tasks, and collaborate with team members to develop standards. This position also provides customer service and consulting support on a broad array of service and participates in projects from genesis through completion. The incumbent will frequently work on projects that require a strong understanding of customer service, good communication skills and the ability to work with a team approach. The ability to function with an enterprise perspective and to work with technical staff, management and other entities staff on technical design and business issues is critical.
Administration - Customer Service
Respond to customer requests (verbally and in writing) * 2+ Yrs.
Customer Service 1+ Yrs.
Information Technology - Application Development
Experience implementing data layer access to Oracle databases for Web Applications 0+ Yrs.
Information Technology - Applications
Experience supporting a large customer base (1500+ employees) working multiple locations 2+ Yrs.
Information Technology - Databases
Ability to navigate and query a relational database (Oracle) to both develop reports 0+ Yrs.
MS SQL Server Enterprise Mgr. 1+ Yrs.
Oracle 10g * 2+ Yrs.
Oracle 11g * 2+ Yrs.
Oracle Enterprise Manager * 2+ Yrs.
Oracle RMAN 2+ Yrs.
Validate conceptual and logical model with customer 0+ Yrs.
Information Technology - Languages/Tools
SQL Analysis Services 0+ Yrs.
SSIS 0+ Yrs.
Information Technology - Server Support
MS SQL Server * 2+ Yrs.
Work with customers to solve problems and support their needs 2+ Yrs.