This position will report to the VP Professional Services and participate in pre-installation planning with the Technical Account Managers and Client project team; the primary responsibility will be the delivery of our product, VRM into DynamicOps growing list of customers.
The ideal candidate will have both excellent technical credentials and a friendly, consultative approach to solving customer needs. She/he will be a high-performing team oriented individual with a passion for technology and achievement.
Work with TAM & Clients to troubleshoot and resolve installation challenges
Work with TAM to prepare use cases/test scenarios for environmental validation
Supports Customization testing in Dynamic environments
Responsible for Installation and configuration of software in accordance with design plan.
Maintains a working knowledge of all DynamicOps applications as well as relevant 3rd part products.
4 years of relevant experience in the IT Systems integration
1+ Years experience with Virtualization Technologies; VMware, Hyper-V, and/or Xen Server
1+ years experience with Microsoft Server technologies including:
Microsoft Active Directory
Microsoft Server 2003 & 2008
Microsoft SQL Server / SQL Express
Knowledge of Linux Systems deployment
Knowledge of computer network hardware, software, and peripheral equipment
Knowledge of computer and network security systems, technologies, and concepts
Ability to work creatively and analytically in a problem-solving environment
Ability to effectively troubleshoot problems to resolution in complex IT environments
Willingness to work extended hours when needed to meet objectives and tight deadlines
Ability to work within a team and as an individual
Self-motivated and able to work under pressure to deliver high-quality deliverables.
Ability to manage and shift priorities quickly and effectively when needed.
Candidate should posses strong documentation skills
Ability to travel to customer locations with potential for 30-50% travel
Scripting and/or minor development experience a plus!
Strong oral and written communications skills
US Citizen or Permanent Residents Only