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Field Application Engineer- Storage Products

at Pliant Technology in Milpitas, CA   —   Apr 15, 2014   |  
Overview
Pliant is a fantastic opportunity for someone with an entrepreneurial spirit who wants to be at the frontier of an exciting paradigm changing technology product. We are defining the new cutting edge for Enterprise Storage and there's so much opportunity that you're guaranteed to contribute to significant and important projects! Backed by strong VC funding, we offer the creativity and freedom of a startup with leadership from successful industry veterans.

Our employees enjo y competitive salaries, stock options, medical/dental/vision healthcare benefits, contributed 401k and more.

Pliant Technology Inc. is an equal opportunity employer and does not discriminate on the basis of race, sex, national origin, religion, physical handicap, marital status, veteran status, sexual orientation or any other basis prohibited by law.

Please send resume to alachapelle@plianttechnology.com
Responsibilities
8-10 years of experience with increasing responsibilities and a track record of successes in design wins and qualifications with major OEM customers in target markets. The ideal candidate is a motivated, results-oriented team player with enthusiasm for working in a rapid growth environment. Position charter is OEM design wins, qualifications and support.
Responsibilities
Provide support for target accounts from prospect through qualification phases
Development of tools, documentation and processes to enable customers to easily qualify and integrate products
Develop support methodologies for industry-best support and integrate quality metrics into customer support/escalation processes
Develop (with Quality) a customer focused ‘scorecard’ process
Functional expertise for all products and key customer evaluation/qualification tools
Primary technical liaison with customers during qualification process and for manufacturing/quality support
Experience
Strong understanding of OEM customers for storage, content distribution, digital creation, HPC and other performance oriented markets. Recent experience and/or existing relationships with major OEM(s) required
A solutions approach to selling from related hardware products (HDD, memory, switches, HBAs, etc.)
Technical knowledge of storage market and interfaces (SAS, SATA, etc.)
Strong customer and quality focus with experience building relationships for sustainable growth and outstanding customer relationships
Excellent written/oral communication skills and problem solving techniques.
English language proficiency required
Education: Minimum BS degree; MS preferred
Domestic and international travel required
References from a major OEM customer will be requested
Education
BS or Advanced Degree
Compensation
Salary, benefits, stock

Please send resume to alachapelle@plianttechnology.com
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