Overview
On-demand software is changing the world. More than ever, large companies are deploying systems like Salesforce.com and Google Apps instead of installing and maintaining their own on-premise applications. An Appirio Technical Consultant (TC) will guide our customers through implementation and integration Google Apps as a replacement or augmentation of on-premise messaging systems and applications. You will gain valuable experience with cutting-edge software-as-a-service (SaaS) technologies as you help customers realize the benefits of on-demand software – no maintenance, easier configuration, higher reliability, and wider adoption.
Responsibilities
Enthusiastic, professional, and confident personality, with a focus on customer success
Excellent listening skills to fully understand the customer requirements and pain points
Ability to translate customer requirements into implementation plans
Technical acumen to convert plans into real solutions that work
Driven by customer success with a team player attitude
Located and able to work in the U.S. and able to travel up to 40-60% (Silicon Valley, Atlanta, and Washington DC areas preferred)
Looking for a full-time position
Experience
1+ years of experience with technical implementations of customer projects
Experience configuring and administering an enterprise messaging system, preferably Microsoft Exchange
Familiarity with messaging-related protocols such as LDAP, Active Directory, XMPP, iCal, SMTP, IMAP, POP3, and MX routing
Familiarity with authentication methods including single sign-on with SAML
Some exposure to API-level programming in Javascript, Java, or .NET
Strong presentation and communication skills
Skills
Appirio is focused on enabling companies to migrate to Google Apps as an alternative to legacy messaging systems such as Microsoft Exchange. Consultants will work onsite and remotely with customers to analyze their requirements, develop designs, and implement Google Apps. Specific areas of concentration include:
Aiding customers in migration planning, system design, and administrator and end user training
Integrating Google Apps with on-premise mail, calendaring, and directory services using the Google Apps API
Leading customers through development of iGoogle-based dashboards
Integrating Google Apps with other software-as-a-service systems such as Salesforce.com
Education
B.S. degree in Computer Science, Software Engineering, MIS, or equivalent
Compensation
Competitive base and incentive compensation package
Comprehensive health plan through BlueCross BlueShield including medical, dental, and vision coverage (full-time employees only)
Specialized training in salesforce.com and Google Enterprise technologies
State-of-the-art Dell notebook computer
Ability to work remotely, from a home office