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Funding20M-50M USD
IndustrySaaS, Software
View full company profile
Other Openings

IT Support Engineer

at Practice Fusion in San Francisco, CA   —   Jul 18, 2014   |  
Practice Fusion’s revolutionary web-based Electronic Medical Records (EMR) software helps doctors go digital and save lives by making patient data available anytime, anywhere—for free. We have over 170,000+ medical professional users serving over 40 million patients, making us the fastest growing EHR community in the country. Our booming team of 185+ employees and recent $34 million Series C round led by Artis Ventures also makes us one of the fastest growing startups in the health IT sector. We are centrally located in the Union Square district of San Francisco.

*Please apply with cover letter and resume through startuply. Thank you.
Design, test and deploy services such as remote control, file share and patch management
Work on automating desktop deployment and maintenance (Imaging solutions, Powershell, building installers, batch files)
Act as ambassador for the IT team, providing education sessions and work with individual employees and teams to improve IT services
Provide exceptional users support
Automated post installation customization for departmental specific needs
Customize application deployments (packaging or re-packaging applications)
Enable efficient, automated user provisioning and deprovisioning
Deploy and monitor Windows and Mac security and application patches
Facilitate major rollouts of new hardware or software
Deploy and/or support a systems management framework, such as Microsoft SCCM or Dell Kace
Work with various department heads for requirements gathering and feedback integration for our custom solutions
Extensive experience supporting and maintaining Windows 7/8 desktops
You have some experience with Mac clients
You worked with Systems Management suites like KACE or SCCM before
You have an exceptional, can-do attitude
You really like working with other people, as well as coding, scripting, and automation
You have a solid understanding of troubleshooting on the OS as well as network level
You have 3+ years of previous IT experience
You possess excellent communication and organization skills
You are experienced with WSUS, Backup Exec and Office 365
You have previous data center experience
You have a Bachelor’s Degree in Information Technology, Computer Science, or other related discipline, or equivalent work experience
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