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Funding20M-50M USD
IndustrySaaS, Software
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Other Openings

IT Support Specialist

at Practice Fusion in San Francisco, CA   —   Jul 18, 2014   |  
Practice Fusion’s revolutionary web-based Electronic Medical Records (EMR) software helps doctors go digital and save lives by making patient data available anytime, anywhere—for free. We have over 170,000+ medical professional users serving over 40 million patients, making us the fastest growing EHR community in the country. Our booming team of 185+ employees and recent $34 million Series C round led by Artis Ventures also makes us one of the fastest growing startups in the health IT sector. We are centrally located in the Union Square district of San Francisco.
Providing an exceptional level of support for Windows 7, Office 2010 and other applications.
Provide one to one and team based application education sessions
Perform user onboarding
Procuring equipment, imaging and customizing laptops, managing assets and tracking software licenses.
Active Directory and Exchange (Office 365) account creation. Distribution list and security group management.
Create and maintain our IT portal, including instructional aids and an FAQ
Contacting vendors for support or warranty
Introducing new tools and ideas to make us more successful. We encourage out of the box thinking!
Managing printers, queues, phones and supplies
Assist in ongoing projects as needed
At least 3 years of relevant experience
Strong interpersonal skills
You like to work with people
Innovative, out of the box thinking
Windows 7, Microsoft Office and general computer knowledge and troubleshooting skills
Ideally you have some experience with Mac clients
General understanding of Active Directory and TCP/IP
Can-do attitude and extremely detail oriented
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