RECSOLU is the leading software, mobile app, services, and consulting company based in downtown Chicago. Our clients include more than 120 large, very well-known companies and government organizations who utilize our technology and services to manage recruiting processes to source and hire nearly 25,000 college students annually.
Our office overlooking the city is an open, casual work environment that promotes team collaboration and productivity. The perks and benefits we provide to employees are just as unique and designed to promote work/life balance, including flexible work arrangements, sports league teams, free soda and beverages, professional development programs, regular social events, and complimentary on-site gym membership.
As a result of our innovation and our people team, we have been recognized by media and Chicago Mayor Rahm Emanuel as a leading innovation company in Chicago, and we have 2 patents pending. To learn more about our company, visit www.recsolu.com/careers. To apply, submit your resume and also create a profile at https://recpass.com/sign-up/recsolu-ats.
RECSOLU is seeking an Implementation Team Manager to support our expanding business operations. The Implementation Team Manager will direct and lead software and technology implementations for new client set-ups and existing client upsells. This includes creating standard processes and plans for managing and coordinating client and cross-functional operational teams to support all aspects of setup and design. The Implementation Team Manager will also define standards to mitigate client risks and internal risks through comprehensive understanding of all downstream impacts of project components and partner with sales and marketing teams to facilitate operational procedures and implementation processes for new products.
Provide overall leadership for full scope of implementations, working with implementation leads to develop project plans and facilitate implementations for new and existing clients
Act as consultative client liaison and provide expertise and support to implementation leads to define project scope, develop project plan, determine necessary resources and establish project timeline.
Provide strategic direction and guidance to RECSOLU leadership and operational functions to mitigate project risks and to identify and manage project dependencies and critical path.
Represent Implementation Team throughout sales process including written and oral communications. Serve as implementation expert at finalist opportunities; understand RFP language and demonstrate to client how their objectives will be met through the implementation phase; present to executive-level clientele and influence decision-making process.
Ensure quality and service standards are met; including client contractual deliverables related to the implementation process; define metrics for measuring client satisfaction
Conduct project evaluations and create recommendations based on lessons learned. Identify both successful and unsuccessful project elements and establish best practices for project execution. Present to Implementation Team and operational leadership
Work with sales and marketing to establish implementation process and operational excellence
Bachelors degree in related field or equivalent work experience
5-8 years of project management experience
Microsoft Office and ability to adapt to ESI proprietary systems
Project management experience and proven ability to meet deadlines
Strong leadership skills and the ability to effectively influence key decision-makers
Ability to lead multiple, highly visible projects simultaneously
Ability to adapt in a dynamic work environment, learn quickly, solve problems and make decisions with minimal supervision
Excellent verbal and written communication/presentation skills
Demonstrated ability to coordinate people and teams cross functionally to resolve complex issues with designated time frames
- Excellent Compensation.
- A fun and casual office environment in downtown Chicago
- Other sweet perks!