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Industrial Applications Engineer

at LineStream Technologies in Cleveland, OH   —   Jul 18, 2014   |  
The Industrial Applications Engineer is responsible for control system design and implementation of LineStream technology for strategic partners and customers. This role serves as a focal point to ensure the successful demonstration and implementation of LineStream’s technology by partners and customers.

•Establish and nurture long term relationships with strategic partners, systems integrators and customers
•Drive partner and customer engagements to ensure implementation success
•Develop application templates to accelerate customer implementation
•Work with research and development team to implement LineStream software in strategic partners’ platforms
•Become the customer-facing technical expert in LineStream’s technology
We expect you to:
Champion the value proposition of LineStream products and solutions
Quickly learn the features and benefits of new products and solutions
Articulate the value of new products and solutions to customers, driving new opportunities for LineStream’s business
Understand the customer’s strategy and technology roadmap, the market, competition, and trends and apply this knowledge to successfully facilitate application implementation
Develop written engineering and application guidelines for systems and solutions with respect to specific customer applications
Proactively interface and communicate with internal LineStream stakeholders (eg. Sales, Engineering, Product Management) to build and maintain strong relationships to achieve individual and company goals
Discover and communicate customer and industry technical requirements for new product development
Actively participate in agile development team environment
Proactively interface and communicate with partners and customers to build and maintain strong relationships:
Organize and manage regular customer visits, calls, demonstrations and presentations with customers
Drive and facilitate customer technology days
Develop a network of contacts within customer organization (eg. Engineering, Project Management, Product Management, R&D, etc.) and share details of these contacts with relevant colleagues and partners via Insightly
Develop high level relationships within the customer’s design/technology organizations
Demonstrate LineStream core technology on multiple partner platforms at customer meetings, partner training sessions and conferences/seminars
Maintain regular contact with customers to manage customer expectations about project timelines, milestones and deliverables
Proactively manage, track and report project execution status using designated tools (Insightly, etc.)
Develop and facilitate training days for partner field application engineers
Previous experience in control automation project implementation - Required
Professional level engineering experience – Preferred
Previous experience working with Siemens, ABB, Rockwell and Schneider control platforms
Excellent communication skills (written and oral)
Ability to travel up to 60% of the time as necessary to support customer base
Flexibility in working days and travelling
Customer Service
Control System Design, Testing & Implementation
Relationship Building
Problem Solving
Results Oriented
Time Management
Engineering degree (Control Systems engineering, Electrical engineering, Computer Engineering, Electronics engineering)
•Clear and present opportunities for professional development and career advancement
•Full medical, dental and vision insurance
•Highly competitive compensation, including equity for qualifying positions
•The unremitting envy of friends & family when they hear about your workplace
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