WebPT has tripled in size over the last 12 months and is the fastest growing Electronic Medical Record (EMR) solution for private practice physical therapy clinics. Over 3000 clinics and 15,000 members currently use WebPT to manage their patient documentation and practice management activities.
We have the easiest, most affordable solution on the market. WebPT allows physical therapists to seamlessly transition from paper based systems and legacy EMR solutions to the most modern, scalable web based technology. The system is delivered as a web-based software (like Salesforce.com) allowing customers to adopt WebPT without expensive hardware, licensing or implementation costs. WebPT is intuitive, affordable, and easy to implement with new customers getting up to speed in 1 business day.
We have launched a billing service to handle claims processing for our existing and future customers. We are looking for a bright, self-motivated, experienced and highly personable Billing Specialist who works well in a team environment. General responsibilities include submitting claims, following up with insurance companies, collecting, posting and managing account payments. The Billing Specialist must be comfortable and experienced in handling all forms of customer communication, support and resolution.
We are a young, modern company with a great work environment. Our headquarters are in a converted historic building in downtown Phoenix. Dress is casual and we reward great performance. We are well funded and poised for continued growth.
The Billing Specialist will be responsible for day-to-day tasks associated with processing billing claims, including:
Prepare and submit clean claims to insurance companies
Answer questions from patients, customers, and insurance companies.
Identify and resolve customer and patient billing issues
Review accounts regularly for insurance or patient follow-up
Review accounts for possible assignment and also prepare information for the collection agency
Perform various collection actions including contacting patients by phone, correcting and resubmitting claims to third party payers, etc.
Review patient bills for accuracy and completeness and obtain any missing information
Follow up on unpaid claims within standard billing cycle timeframe
Check each insurance payment for accuracy and compliance with contract discount
Call insurance companies regarding any discrepancy in payments if necessary
Identify and bill secondary or tertiary insurances
Maintain strict confidentiality; adhering to all HIPAA guidelines/regulations
5+ years’ experience in various billing / front office roles with expanding responsibilities and career progression
Knowledge of ICD-9 and CPT codes
Knowledge of insurance guidelines especially Medicare and Medicaid
Past experience processing billing for Physical Therapy clinics (highly preferred)
Experience with a variety of medical billing software technologies
Prior customer support experience highly preferred
Experience supporting small to mid-sized practices
Ideally, the Billing Specialist will possess the following key skills:
Personable and easy going
Excellent verbal and written communication skills to a broad variety of stakeholders
Impeccable professional reputation with high degree of energy, integrity, and positive spirit