Startup Jobs Startup Companies Post a Job! Startup Newswire Job Widgets
Search Startup Jobs
FundingShhhh...
Employees10
SalaryShhhh...
FulltimeYes
TelecommuteNo
IndustryTravel, Consumer, Discovery, Recommendations, Social Networking
View full company profile
Other Openings
Evangelism/PR
Marketing

Member Services Associate

at FoundersCard in Austin, TX   —   Mar 27, 2014   |  
Overview
Member Services Associate will be responsible for all areas of working with its high-profile membership base. The role requires a mix of both sales and marketing skills to help grow the FoundersCard community and move the brand forward. This position will report to and work closely with the Director of Member Services.
Responsibilities
Effectively respond to member concerns and requests via email, phone and social media.
Evaluate relevant information to handle member issues and to respond promptly.
Manage and work effectively with business partners to manage key relationships.
Recommend and help to develop ways to improve member experience.
Effectively project FoundersCard brand at all times.
Experience
2-5 Years of Customer Service and/or Marketing/Sales
Skills
Exceptional writing abilities.
Driven, strategic and detailed-oriented.
Strong interpersonal and conversational skills.
Customer-centric focus with a passion for problem solving and completing tasks effectively. Interest in entrepreneurship/startups is a plus.
General computer skills, internet, CRM and customer support applications.
Well-organized and able to multi-task.
Working knowledge of hotel and airline elite programs is helpful.
Education
College Degree
Compensation
Very Competitive
Want this Job? Apply Now
About Us  |  Privacy Policy   |   Terms & Conditions  |  Contact Us
© 2014 Job Alchemist, Inc. All rights reserved.

Feedback

Startuply is in beta. Love it? Hate it? Want to suggest new features or report a bug? We'd love to hear from you.
    
Feedback