Startup Jobs Startup Companies Post a Job! Startup Newswire Job Widgets
Search Startup Jobs
FundingShhhh...
Employees10
SalaryShhhh...
FulltimeYes
TelecommuteNo
IndustryTravel, Consumer, Discovery, Recommendations, Social Networking
View full company profile
Other Openings
Evangelism/PR
Community Management
Marketing

Member Services Associate w/ Sales Background

at FoundersCard in Austin, TX   —   Jul 15, 2014   |  
Overview
Member Services Associate will be responsible for all areas of working with its high-profile membership base. The role requires a mix of both sales and marketing skills to help grow the FoundersCard community and move the brand forward. This position will report to and work closely with the Director of Member Services.
Responsibilities
Strong, courteous phone presence
Effectively respond to member concerns and requests via email, phone and social media
Evaluate relevant information to handle member issues and complaints and to respond promptly
Work effectively with business partners to manage key relationships
Recommend and help to develop ways to improve member experience
Effectively project FoundersCard brand at all times
Experience
2-5 Years of Customer Service and/or Marketing/Sales
Skills
2-5 Years experience with customer service and/or account management/sales
Exceptional writing abilities
Driven, strategic and detailed-oriented
Strong interpersonal and conversational skills
Customer-centric focus with a passion for problem solving and completing tasks effectively. Interest in entrepreneurship/startups is a plus.
General computer skills, internet, CRM and customer support applications.
Well-organized and able to multi-task
Education
College Degree
Compensation
Competitive Salary + Bonus
Want this Job? Apply Now
About Us  |  Privacy Policy   |   Terms & Conditions  |  Contact Us
© 2014 Job Alchemist, Inc. All rights reserved.

Feedback

Startuply is in beta. Love it? Hate it? Want to suggest new features or report a bug? We'd love to hear from you.
    
Feedback