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Funding10M-20M USD
IndustryConsumer, E-commerce
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Operations Associate - NY

at Handybook in New York, NY   —   Jun 23, 2014   |  

At Handybook we're on a mission to change the way the world buys services.

Every day, we connect our customers with great home service professionals by leveraging innovative technology. By doing this, we make our customers' lives a little bit easier, while simultaneously helping hundreds of our service providers increase their earning potential.

Handybook is one of the fastest growing startups in the country. In the last two years, we've expanded to twenty-six cities, and continue to grow rapidly. If you want to be part of an exciting company that is revolutionizing an industry, join us on this ride by applying for a position!

Handybook was started by Oisin Hanrahan & Umang Dua while at Harvard Business School. Handybook's investors include Highland Capital and General Catalyst, who have invested in businesses like Airbnb, Kayak & WarbyParker.


Operations is responsible for the process of recruiting, vetting and managing the great profesisonals on the Handybook platform. Your work will be diverse and challenging - every day you will get to work with professionals to make sure that they provide high quality services to customers. From day one you will be responsible for overseeing hundreds of service providers in your region.
Professional recruitment - exploring recruitment channels, conducting interviews
Professional training - explaining Handybook and our processes
Professional management - finding scalable ways to support professionals
No experience necessary
Background in home services or other professional services operations helpful
Strong written and verbal communication skills
Excellent time management skills
Self-starters who enjoy doing hands-on work
Knowledge of local area will be highly beneficial
University degree
Competitive salary and bonuses
Smart and motivated team in a high-growth environment
Medical, dental and vision coverage
Free daily catered lunch, frequent happy hours and team outings
A fun office always stocked with coffee, snacks, and other drinks
Free monthly homecleaning
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