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Funding10M-20M USD
IndustryConsumer, E-commerce
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Ops Activation Specialist - NYC

at Handybook in New York, NY   —   Jul 10, 2014   |  

At Handybook we're on a mission to change the way the world buys services.
Every day, we connect our customers with great home service professionals by leveraging innovative technology. By doing this, we make our customers' lives a little bit easier, while simultaneously helping hundreds of our service providers increase their earning potential.
Handybook is one of the fastest growing startups in the country. In the last year and a half, we've expanded to thirteen cities, and continue to grow rapidly. If you want to be part of an exciting company that is revolutionizing an industry, join us on this ride by applying for a position!
Handybook was started by Oisin Hanrahan & Umang Dua while at Harvard Business School. Handybook's investors include Highland Capital and General Catalyst, who have invested in businesses like Airbnb, Kayak & WarbyParker.


Operations is a key part of our business. You are the first contact with new applicants to our provider network and act as both the salesperson that builds excitement for providers to join our team, as well as screeners for ensuring that quality levels are maintained. This is an amazing hands-on opportunity for self-starters who like getting things done.
Provider Sourcing and Screening
Provider Activation
Process Assessment and Improvement
Experience in an operational/customer service/ technical support environment is valued, but not necessary.
Strong organizational and verbal communication skills
Excellent Salesmanship
Strong time management skills and self-motivation
Degree from a 4 year university
Competitive salary and bonuses
Health coverage
Free lunch and frequent happy hours and team outings
A fun office always stocked with coffee, snacks, and other drinks
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