SeatGeek is a ticket search engine that helps people find the best deals on sports, concert, and theater tickets. As we have grown, the number of customer support inquiries we receive has increased substantially. We're able to answer these during the week, but need extra assistance, particularly during the weekend.
We can be very flexible about where and when you work. We have an office in Union Square, but you can work from home if you'd like. You'll work about 10 hours per weekend, and another 10 during the week (20 total) but you can largely choose when you want to work.
Please apply here: http://seatgeek.com/jobs/customer_support
Answering customer support queries thoroughly and professionally
Filing SeatGeek bugs that are leading to customer issues
Previous customer service experience a plus
Excellent written and oral communication skills
Patient, compassionate, and consummately helpful
Computer literate--able to fluidly use office productivity software and conduct internet research
$12 / hour