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Funding5M-10M USD
IndustrySaaS, Software, Consumer, Open Source, Advertising
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Community Management

Product & User Experience Manager (NYC)

at Signpost in New York, NY   —   Jul 10, 2014   |  
Signpost aims to be the only marketing platform any local businesses needs to acquire and keep new customers. Our team is building an optimization engine to automate the myriad tasks required to effectively market a small business online, freeing owners to focus on what they do best.

We’re backed by some of the smartest investors out there (Google Ventures, Spark Capital) and our business is taking off. We need talented, passionate and disciplined builders who are looking for a challenge worthy of them at a place where they can learn, grow, and have real ownership.
You will:
Be a Product owner - systematically decide what product innovations will be of most value to our customers, write detailed requirements and wireframes, take our ideas down to the details of execution
Be responsible for making the right judgement calls with engineering - what tradeoffs to make to get to a Minimal Viable Product, and then how to transition from MVP to high quality
Talk with or interview customers/users every week
Own the UX/UI for our products - fluency in front end web engineering and design is a big plus
Be analytical and measure everything - always deciding relevant metrics, and telling us what data will drive our decisions
You work best in an intense team environment:
Reporting directly to the VP of Product
Working with an engineering team that likes to challenge each other
Confidently making decisions, accountable for the results, and humble enough to quickly change direction
Technical or Design/User Interaction degree or equivalent work experience
Strong intuition and product sense. Solid understanding of user experience best practices, A/B testing and user research techniques
Clear understanding of UX design principles
Strong analytical thinking and problem-solving skills, with an emphasis on results and respect for resources
Comfort with iterative design process: soliciting and vetting feedback, testing hypotheses, and shipping quickly
Exceptional organizational skills and poise under pressure
Inner motivation and deep pride in work product
Ability to empathize with independent business owners, publisher partners, and co-workers
Excellent consensus and team-building skills. Ability and inclination to inspire others.
Natural aptitude for written and visual communication as well as excellent interpersonal skills; ability to work successfully with teams across the organization, including Engineering and senior leadership
3-6 years of software product management or product design experience in consumer-facing online commerce or SaaS product
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