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Funding20M-50M USD
Employees30
SalaryShhhh...
FulltimeYes
TelecommuteNo
IndustryMobile, Biotech, Database
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Quality Care Specialist

at HealthTap in Palo Alto, CA   —   Apr 08, 2014   |  
Overview
At HealthTap we're committed to creating a healthier, happier world — one person at a time. On the operations team, you’ll expand the use and reach of our trusted service and apps that help people live healthier lives. You’ll also instill and maintain a culture in line with our values, and one that keeps people coming back. At the same time, you’ll contribute to HealthTap’s rapidly growing reputation, reach and success. Operate on what matters: making a difference, for good.
Responsibilities
Provide exceptional support to users and doctors via chat and email
Educate users on the operations of HealthTap
Troubleshoot technical issues and quickly report bugs to engineering team
Experience
BA/BS degree
1+ years in customer support
Friendly, patient, responsive and communicative team player
Highly motivated self-starter with the ability to operate with minimal oversight
Exceptional judgment
Outstanding written and oral communications skills
Skills
An interest in and understanding of emerging technologies
Experience working in a fast paced startup environment
Compensation
- Make a difference in the world by solving huge problems and helping others
- Stock options and leadership growth opportunities
- Full health insurance, catered healthy food, company outings, and more
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