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Ruby on Rails Frontend UX Optimization Engineer

at thredUP in San Francisco, CA   —   Mar 29, 2014   |  
James, our CEOChris, our CTOOliver, UX & co-founderHeidi, Graphic DesignerKaren, Marketing & PRDan, RoRKylie, RoR & iOSDan, at our Feliz Navidad themed holiday party.The workspaceMichelle & Kim hanging out on our purple couches.We like to keep it well stocked.Office holiday photo
Are you obsessed about the customer experience? Do you want to make sure your sites are so clear and easy to use that no one is ever confused? If so, then this role may be perfect for you.

The Frontend UX Optimization Engineer will drive the process behind testing and iterating on our user interface design and communication. They will be crucial to the success of the company. If customers are confused, they ask, “what can we do better?” and then they improve it, test it and improve it some more. They are obsessed with not just finding an intuitive solution but one that can be proven to be more optimal.

The engineering environment at thredUP is fast paced and very agile. We use a modified scrum framework for our project management on a 2-week sprint cycle. We are looking for a hard-working, energetic developer that can handle some of the chaos that comes with the speed we move.

We are looking for someone with a great work ethic and strong self-management skills. They must be a strong communicator and be comfortable with uncertainty and a little chaos. Experience in a fast paced team development environment is a must.

The job is hard and you must be comfortable with the uncertainty of a small agile team. Bugs and problems rarely come one at a time. They usually come all at once right at the most busy times. You should not be worried or panicked under pressure and in fact thrive.

We do like to have fun too! We regularly have happy hour events and are strong believers in "beer o'clock" near the end of the workday. Hump-day got you down? We have work from home Wednesdays! We also host coffee & espresso machines (with all the fixings too!) as well as a fridge completely dedicated to soda and beer.
Work directly with the CTO on the site optimization strategy
Improve the customer experience and conversion by designing appropriate A/B (and multivariate) tests and implementing them
Build and integrate frontend designs for new or improved “features”
Improve page load times through asset optimization
Uncover the user “onboarding” problems then implement and test solutions
Benchmark all aspects of page performance from load times to conversion
Contribute heavily to the feedback loop on the development process in order to improve team productivity
Have very strong frontend skills. No exception.
Be interested in and willing to learn ruby
Have experience running quantitative A/B tests on websites
Strive for perfection but be comfortable with compromise in the name of speed.
Be passionate about working at a startup. We’re building something great, and you will be a key piece of the equation.
Deeply believe that thredUP is capable of changing an industry. We do.
Ruby on Rails 2.X
HTML & CSS (HAML & SASS a plus)
Javascript & jQuery
Browser compatibility (but don’t worry about ie6, we don’t)
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