Cloud Sherpas focuses on integrating Cloud-based products and services into medium and large businesses, educational institutions and government agencies.
As a Cloud Sherpas' Sales Engineer you should posses excellent technical, communication and organizational skills to join our Sales team. You will work with sales representatives on the team to engage with prospects to understand and assess customer requirements, prepare and present demonstrations of Cloud-based products and address technical questions that arise throughout the sales process. You should be a confident presenter with excellent communication skills. Top candidates must demonstrate the ability to persuasively present Cloud Sherpas' and its partners' products. In addition, you should be comfortable working closely with our sales, professional services, and product development teams.
Engage directly with customers on both technical and non-technical levels to ensure superior service as well as interact directly with key partners' support and product personnel to resolve issues.
Work directly with clients messaging, collaboration, security and compliance applications to demonstrate and prototype integrations in customer environments.
Provide hands-on as well as virtual assistance designing and communicating technical solutions.
Travel 25% of the time visiting customers throughout the US.
Bachelor’s degree preferred with strong academic record.
At least 3-5 years of experience serving in the capacity of a sales engineer or equivalent experience in a customer-facing role to include working as a member of a professional services or systems engineering team.
Understanding of enterprise networking concepts (DNS, TCP, Firewalls, Proxy Servers, DMZ) with a particular emphasis on mail routing and proxy architectures along with an understanding of network identity management systems to include SSO, SAML, LDAP, Kerberos and NTLM.
Conversant with enterprise content & document management solutions and associated architectures is desired.
Background in or extensive knowledge of messaging systems and protocols (MTAs, SMTP, IMAP, POP3, etc..)