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FundingLess than 250K USD
Employees4
SalaryShhhh...
FulltimeYes
TelecommuteNo
IndustryEnterprise
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Sales & Operations Manager (Located in West Los Angeles)

at CleanBeeBaby in West Los Angeles, CA   —   Jul 11, 2014   |  
Overview
CleanBeeBaby is an eco-friendly cleaning service for baby car seats and strollers that provide professional child car seat installation services. Our service targets families with young children who lack the time and energy to clean their baby gear but are still concerned about the health and safety of their kids. Our mobile service partners with retailers all over the LA area to provide fast service cleanings of baby products in convenient locations where parents shop or kids play. We are passionate about child health and safety, and strive to make the world a cleaner and safer place for kids.

Why Work For Us: CleanBeeBaby is a new business poised for strong growth across the country. Working for a start-up allows you to learn many skills and competencies, as you are required to wear “many different hats.” You will experience the various aspects it takes to run a business – from marketing, sales, operations, business development, and much more. Plus, there will be many opportunities for increasing responsibility as we grow and start to franchise. We’re building a company culture based on exceptional customer service and a solid repeat customer base by truly delighting the parents who come to us. We want happy, well-adjusted, and humble employees who work hard and are passionate about working with parents and young children. In turn, we will provide a fun work environment with flexible perks and benefits. We’re committed to developing leaders in our business, who will want to stick around for many years!
Responsibilities
Manage daily on-site operations, including setup and cleanup at retail locations, and coordination and relationship management with retail partners and outside vendors, as needed
Perform deep cleaning and detailing on baby car seats and strollers, and professionally reinstall car seats (Child Passenger Safety Technician Certification Training will be provided if not already certified)
Train and manage team of employees and ensure high standards of customer service, employee conduct and compliance to workplace rules
Provide excellent customer service, and constantly look for new ways to improve quality of service and build the business by incorporating customer feedback and suggesting improvements to sales and operational methods
Respond to customer inquires via phone and email, including booking and managing customer appointments through our online appointment system
Perform general office duties and marketing tasks, including website blogposts and facebook/twitter updates
Experience
MINIMUM QUALIFICATIONS
Previous experience in customer service and sales, preferably in retail or restaurant setting
Experienced Certified Child Passenger Safety Technician, or additional experience handling and operating car seats and strollers a plus. Training can be provided if not already completed, but experienced applicants preferred.
Must speak English and have valid US work authorization and driver’s license
Skills
PREFERRED QUALIFICATIONS
Self-motivated and driven, experience working autonomously with little supervision
Organized, detail-oriented, ability to multi-task and work quickly in a high-stress environment
Excellent problem-solving, oral communication, and interpersonal skills, ability to successfully manage customer relationships and attract new customers
Ability to lead, manage, and motivate staff
Experienced Certified Child Passenger Safety Technician, or additional experience handling and operating car seats and strollers a plus. Training can be provided if not already completed, but experienced applicants preferred.
Ability to speak Spanish a plus
Education
College Degree or Technical School Training
Compensation
Full-Time or Part-Time
Hourly, Up to $17/hour including tips, depending on experience plus potential for performance bonuses
Benefits Negotiable
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