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Senior Data Analyst: Performance Metrics

at Clickable Inc. in New York, NY   —   Jul 11, 2014   |  
Do you want to be a part of a start-up wanting to revolutionize online advertising? Are you passionate about being a part of the next revolution in online advertising and working with other smart people to solve challenging problems and create new value in the SEM industry?

Clickable, Inc. is looking for a highly motivated Data Analyst who understands the meaning of world-class service. As a Senior Data analyst within our Client Services group, you will be part of a team of resources dedicated to helping provide our client based with highly valuable performance analysis as well as building out an infrastructure to support customized performance metrics for our customer base.
More specifically, this person will:
Serve as a business analyst, troubleshooter and escalation point for customized performance metrics, including:
Work with customers and internal partners to gather performance data and analysis on business impact
Create customized performance reports for future automation
Provide key analysis to increase performance for client base
Serve as subject matter expert in providing key KPIs to internal and external customers
Provide input to data architecture for easier data management throughout the organization
Participate in conference calls with partners and customers and conduct performance reviews with key customers
Become expert on the reporting requirements within the Clickable platform and product roadmap and provide expertise and guidance for future data needs
Create and run SQL/RDMBS system queries to support customer performance metrics
Coordinate the creation of support data policies, processes and documentation
Help foster innovation in tool and process development by:
Submitting data requests for future releases
Identifying data inconsistencies in the tool set and providing supporting analysis/ impact information to product and development teams
Additionally, the Data Analyst:
Loves working wit
2 + years SQL and RDMBS experience preferred
5-7 years experience in a business analysis organization, preferably in the online industry for a high volume commercial website or service.
Performance metrics experience working directly with high profile customers.
3+ years using at least two of the following: .NET (C#), Java, JavaScript,Python, PHP, XML.
3+ years experience working with Web Services (client/server platforms)
Strong understanding of internet trends and industry players.
Self starter approach to work, with an eagerness to consistently meet and exceed commitments/objectives and take on more responsibility.
Exceptional research, analytic, presentation and communication (written and verbal) skills.
Strategic thinker with proven problem solving skills, with the ability to work within a team to meet support goals and objectives.
Demonstrated ability to research and analyze problems and develop solutions.
Demonstrated ability to manage multiple priorities and projects simultaneously, work in a fast-paced environment and accomplish results through influence while meeting deadlines.
Proven quantitative skills and Excel skills.
Highly organized, analytical, and detail-oriented
Flexible and able to adjust priorities as situation demands.
Strong written and verbal communication skills.
Highly energetic personality; great team player.
Extremely detail-oriented.
Ability to understand and implement specific directions.
Ability to acknowledge potential issues and escalate to appropriate personnel. Ability to exercise independent judgment.
Ability to be a team player and have a can-do attitude.
Paid search experience strongly preferred.
5+ years experience working in a high demand customer service/solution architect role.
2 + years SQL experience preferred
Demonstrated success in an entrepreneurial environment is preferred.
Experience working with customer developers (API, SDK, program support etc) preferred.
BS in Computer Science, Engineering or related technical discipline preferred.
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