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Senior Engagement Manager

at Model N in Shhhh...   —   Mar 29, 2014   |  
Overview
Model N is looking for an experienced engagement manager to join our professional services team. The right candidate must be a strong, experienced manager able to grow and lead a large team of consultants responsible for implementing Model N applications. In addition to a firm grounding in Java, SQL and web-based software technology, and with the SDLC in general, the successful candidate must possess strong analytical skills and be able to take ownership of the planning and execution of multiple projects or work streams simultaneously.
Responsibilities
Experienced in the planning and executing large scale system integration projects including both hardware and software components
Proven ability to organize internal team members, partners and customer resources to deliver complex projects
Ability to set, track, and manage project schedule
Experienced in partner selection and management
Deliver against customer plan and financial target
Develop, maintain, and enforce consistent project management and control best practices, standardized processes, and reusable tools
Optimize communication and ensure effective knowledge transfer and hand-offs between related Model N departments such as Product Management, Product Development and Customer Operations
People Management:
Experienced in managing teams of 10 or more staff
Experience in setting individual project goals and objectives for team members and managing team performance
Proficient in mentoring team members and providing constructive feedback
Sales Support:
Evaluate the roadmap for a customer's long-term vision, helping sell services that appropriately match their business needs
Experience in understanding client needs and mapping them to Model N product and solution capabilities to assist Sales
Ability to estimate project effort, schedule and cost
Experience developing proposals and change orders that comprehensively assess the required scope of services to deliver bespoke solutions
Solution Architecture:
Work with partners and internal product management to develop the solution design architecture
Clear understanding of hardware subsystem components and potential areas of risk
Experience managing large client/server or web development projects
Experience
Bachelor's Degree in Engineering or Business required; advanced degree desirable
Minimum 10 years experience managing complex technology projects
Project P&L responsibility to deliver profitable projects on time and on budget
Hands-on experience in turning around problem projects and running successful projects
Experience in technologies related to revenue management; special emphasis on the life science, biotech and pharmaceutical industries
Ability to think on your feet, agility
Experience in running fixed priced projects / portfolio over $3 million
Strong experience with consulting, preferably with a top tier systems integrator or software vendor
Comfortable in high pressure project and operational environments
Strong leadership skills, excellent verbal and written communications skills
Ability to multi-task and build a highly motivated project team
Strong, impressive presence. Someone who is a uniquely talented individual
Open travel profile
Education
Bachelor's Degree in Engineering or Business required; advanced degree desirable
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