Isis, a mobile and contactless payments start-up, is striving to revolutionize how consumers shop and pay with mobile devices. As a “game-changer” and innovator in mass-market mobile commerce Isis is building a creative, dynamic, flexible, and results-oriented IT Team.
Isis is seeking a Senior Software Engineer. The individual selected for this position will have an active role in the design, development & configuration, operational support, and maintenance of ServiceNow applications, used to manage enterprise IT operations. This individual will contribute to solutions supporting the Service Management organization’s ITIL processes (Change Management, Incident Management, Problem Management, Service Desk, Knowledge Management, Defect Management, etc.). Key technical challenges that this role will be involved are application design, configuration of simple to complex user interfaces, leveraging and extending core modules and services available through the ServiceNow API and administration functions.
Design/Extend database tables for applications
Create and implement forms and views
Manage application with scripts
Control access to the application and its records
Send notifications to stakeholders and collaborators
Integrate workflow into your application
Capture application metrics with reports
Migrate an application between instances
Proficient knowledge of ITSM Framework and ITIL
Proficient knowledge of Software Development Life Cycle (SDLC)
BS/MS in computer science, engineering or information technology