Location: Los Angeles
We're looking for an exceptional individual to join our team full time in Los Angeles. This person will work alongside a team of dedicated individuals in order to grow our Contributor relationships and fulfill Subscriber expectations.
Quarterly is a subscription service that aims to change the way we connect with the people that we follow and find interesting (http://quarterly.co). We spend so much of our lives connecting with people online that we forget the value of tangible interactions that happen in the real world. Quarterly wants to bridge that gap by allowing anyone to subscribe to influential contributors of their choice and receive meaningful items that are curated and crafted to tell a compelling story.
Provides administrative support for all in house infrastructure dependent applications including CRM and ERP (NetSuite)
Designs, configures and implements changes to exiting applications
Supports and installs software modules
Provides desktop support for in-office hardware (laptops, printers, scanners, etc)
Participates in the testing process through test review and analysis and certification of software.
Owns CRM and ERP database including running queries, creating reports and troubleshooting issues
Serve as key support contact for CRM and ERP application
Train new users and provide support for CRM and ERP application
Perform system maintenance for application security
Other tasks as assigned by supervisor
Experience working with data (CRM and ERP a plus)
Experience with PCI Compliance
Experience with e-Commerce or Subscription based businesses
Must be fluent in Social Media platforms including Twitter, Facebook, Blog Posts, etc.
A Bachelor’s degree or related experience
Paid time off
Flexible work schedule
Fun and collaborative work environment