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FundingShhhh...
Employees13
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FulltimeYes
TelecommuteNo
IndustrySaaS, Software, Cleantech
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Software Engineer

at Greenlots in San Francisco, CA   —   Jul 17, 2014   |  
Overview
ABOUT GREENLOTS
We are a company focused on building next-generation software for managing the charging of electric vehicles. Our solutions include management of EV charging stations, payments and billing, as well as smart grid and energy efficiency management of electric vehicles. Our relationships with automotive OEMs and experience across Europe, Asia and North America gives us a unique opportunity to shape the landscape of energy efficient transportation.
Responsibilities
JOB RESPONSIBILITIES
Take ownership of technical issues, work with developers to resolve more advanced issues when necessary
Take technical ownership of escalated customer complaints, work with development teams and partners/vendors to lead to resolution
Document troubleshooting and problem resolution steps
Provide training to customers as required
Participate in developing and managing project plans with product management and development team members
Participate in other technical activities (under supervision) such as software configuration, development, testing, infrastructure and IT tasks based on company's needs
Experience
KEY CRITERIA
Client-facing experience
Excellent written and verbal skills
Firm grasp of how web software, mobile applications, networking, and wireless products work
Can-do attitude and thrives in a fast-paced startup environment
Strong interest in electric vehicles or energy efficiency markets
Skills
KEY TECHNICAL SKILLS
Experience on Unix, Windows and Mac environment
Experience with enterprise software development, programming/scripting languages, databases and SQL
Knowledge of networking concepts
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