As ConsumerTrack’s Strategic Account Manager you will be responsible for growing and managing our customer base for our Banking, Insurance sites, and Credit sites. ConsumerTrack has a rapidly growing presence connected to online banking and insurance services through our owned and operated sites -GoFreeCredit.com, GoBankingRates.com and GoMedia Network. The Strategic Account Manager will excel at managing existing clients, launching new clients and growing both by understanding their needs and matching them with CTI services and offers.
Manage relationships with existing clients while expanding their campaigns
Understand the service and product requirements needed to further grow the business with clients, and articulate basic needs to internal teams
Track performance of fulfillment to client budget and make recommendations to optimize their expenditures
Manage systems and processes to track partner information and make recommendations as needed
Manage all client reporting, analysis and dissemination to applicable teams and client
Develop proposals for client up sell opportunities and presentations for on-site meetings
Travel to conferences and client locations as needed
BS/BA or equivalent experience is necessary
3-5 years experience in online marketing, advertising, or public relations
Experience managing clients with online business, finance, search engine marketing preferred
Experience working with external and internal reporting systems
Ability to work with technical specifications to troubleshoot and launch new services or clients
Excellent negotiation skills, strong sales aptitude, strong aptitude for client account management
Business relationship management experience
Proven ability to manage multiple daily tasks, as well as, long-term strategic projects
Ability to work well independently and under pressure, as well as be highly responsive to clients
Results oriented with great attention to detail
Excellent written and oral communication skills
Strong customer service and leadership abilities
Strong process management and analytical skills
Strong focus on teamwork and ability to manage relationships across multiple departments