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Funding1M-5M USD
Employees21
SalaryShhhh...
FulltimeYes
TelecommuteNo
IndustrySaaS, Web 2.0, Consumer, E-commerce, Entertainment
View full company profile
Other Openings

Support Engineer in NYC Lower East Side Office

at Olapic in New York, NY   —   Jul 18, 2014   |  
Overview
Olapic is a rapidly growing VC backed tech-startup founded by Columbia grads that enables any website to collect Social Media photos and build communities through those photos. Some of our corporate clients are: Mashable, numerous NFL and NBA teams, Fashion Magazines and eCommerce Sites.

We're looking for driven, intelligent recent graduates to join Olapic marketing, business development, and customer care teams. The ideal candidates are smart, analytical, hardworking, excited to foster the growth of Olapic, and eager to continually expand their marketing and Biz Dev skills. You have to enjoy working in a very collaborative environment and must be willing to propose your own ideas and execute them all the way.
Responsibilities
Extremely strong communication and follow-up skills. You can talk both engineer and human.
Speaks and writes English fluently
Sense of urgency and thrives in an incredibly fast-paced environment
Initiative: Work hard and lead by example as part of a great team.
Bring new ideas about the support process and architecture, and be able to implement them if needed!
Great organization skills and ability to plan ahead.
Being able to automate processes when required.
Creative Problem Solving: Being able to think out of the box when challenging support issues appear.
Customer focused mentality. You love helping other people and see how they make great use of our products
Experience
Experience managing databases, preferably MySQL
Strong understanding of web technologies, including CSS, HTML4/5, and JavaScript
Familiarity with Git
Troubleshooting (especially when everything is going down in flames)
Strong ability to dig through logs and other data sources
Leadership and mentorship of Community team members
Ability to write documentation that other people want to read
Skills
Strong development ability in at least one language, preferably PHP
Compensation
$45,000 a year plus variable
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