Are you looking for a job that is fast paced, not the same day in and day out, asks you to use both your knowledge and skills AND think outside of the box? Do you want to work for a SaaS (software as a service) company that has a casual work environment and people enjoy what they do as well as the people they work with? If so, this is the position to apply for.
nettime solutions, has an immediate opening for a Technical Support Representative I. For over 18 years we have been an industry leader providing time and labor management solutions to all industries. This position has direct contact with our customers and play a key role in our corporate success.
nettime provides excellent benefits including 15 PTO days, 8 paid holidays, medical and dental insurance, a 401k plan, paid wireless phone after 30 days, and an easy to access location off of the 101 and the Chaparral Road exit in Scottsdale.
If this sounds like the right position for you, please submit your resume.
For more information about nettime solutions, please visit our website at www.Nettimesolutions.com.
At this time local candidates will be given preference.
providing phone support and limited on-line technical assistance to customers and partners while under the direction of senior team members and Client Service management
issuing repair and return authorizations
We are looking for people that have an above-average proficiency in MS Windows-based PC use
any network experience is desirable
Additional Skills (Desirable):
Business System Analysis
ability to trouble-shoot PC issues
willing to work with a broad range of personalities while maintaining a high level of customer satisfaction
MUST be willing to spend at least 70 percent of each day on the phone
ability to handle pressure situations in a fast-paced call environment