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Technical Support Manager

at myBantu in USA   —   Jul 03, 2014   |  
Overview
myBantu (http://myBantu.com) is a rapidly growing angels-funded tech startup. We have introduced a new fascinating technology in booming industries – semantic web and artificial intelligence.

Founded in 2008, myBantu.com, a unique semantic personal assistant, provides users with personalized and relevant recommendations for their needs. Recommendations provided are based on our patent pending technology. Located in Silicon Valley and India, myBantu is privately held and led by experienced technology executives and seasoned entrepreneurs.
You can be a part of the semantic revolution. Join us!

See http://myBantu.com for more information.
Responsibilities
myBantu is looking for an experienced technically savvy and customer service-minded individual to join the Technical Support team. Prior IT management experience is required.
Experience
4+ years direct end-user IT support with both Mac and PC computers
2+ years supervisory experience in a "new-technology" work environment
Demonstrated technical know-how with Windows and Mac systems desktop and web based systems
Solid knowledge of the full complement of office productivity software tools, including both use and troubleshooting
Unix/linux and network skills a plus
Excellent written and personal communication skills
Skills
4+ years direct end-user IT support with both Mac and PC computers
2+ years supervisory experience in a "new-technology" work environment
Demonstrated technical know-how with Windows and Mac systems desktop and web based systems
Solid knowledge of the full complement of office productivity software tools, including both use and troubleshooting
Unix/linux and network skills a plus
Excellent written and personal communication skills
Compensation
Best in Industry
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