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Technical Writer

at Amplify Education, Inc. in Brooklyn, NY   —   Mar 27, 2014   |  
Overview
Amplify Insight is harnessing the power of data and coaching to raise the level of performance of districts, teachers and students. Insight provides districts and states across the country with educational assessment and analytic solutions that measure student learning and drive personalized instruction. By making data actionable in real time, our Insight products and services help teachers and administrators assess student progress, adapt to student needs and accelerate student learning.
The Technical Writer will write end-user documentation that helps educators and parents navigate through and use a complex content management system. In this role, he/she will bring value to project teams by being an advocate for our customers, and work with developers to ensure the highest quality standards are promoted through our software.
This is an onsite temporary position lasting approximately 8 weeks.

*All candidates must provide work samples and complete a writing test.
Responsibilities
Use help and online learning development tools to write materials that enhance the user experience
Format and edit Wiki pages to promote clarity, accuracy, and Amplify style
Create and edit graphics using screen capture utilities and Adobe Photoshop
Work with content management systems, generate help topics, and work with developers and quality assurance to ensure proper integration
Manage each document or help project’s lifecycle with efficiency and accuracy, maintaining and updating multiple branches as necessary
Embed in project teams to develop documentation and build product knowledge across the team
Attend meetings to discuss project workflow, ensure correct grammar in designs and specifications, and promote consistency through all product communications
Experience
Basic Qualifications:
Bachelor’s degree with concentration in Computer Science, Journalism, Communications, or English
3 + years developing end-user documentation
Proficiency in a content management system
Proficiency in Microsoft Office and MediaWiki
Skills
Preferred Qualifications:
An understanding of the challenges teachers face as new technology is deployed in the classroom
Experience with Photoshop and HTML programming a plus
Meticulous attention to detail, commitment to producing quality products, and the ability to set and meet tight deadlines
Excellent organizational skills along with the ability to work independently and as part of a team
This position may be funded, in whole or in part, through American Recovery & Reinvestment Act funds
Amplify Education, Inc is an Equal Opportunity Employer, M/F/D/V.
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