Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security, and systems groups. Technician capabilities with approximately 1-3 years of experience in the field or in a related area. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment.
Administration - Business Analysis
Criminal Justice * 0+ Yrs.
Working directly with business users * 2+ Yrs.
Administration - Customer Service
Problem documentation and communication * 1+ Yrs.
Administration - Financial
Accounting * 1+ Yrs.
Financial reconciliation * 1+ Yrs.
Auditing or related experience * 0+ Yrs.
Ability to log, organize and prioritize work * 2+ Yrs.
Ability to work independently utilizing critical thinking and discretionary decision-making skill se * 2+ Yrs.
Analytical/problem solving skills * 2+ Yrs.
Data Quality and data entry experience * 2+ Yrs.
Excellent organization, analytical, and communication skills *
Experience working with criminal justice systems * 0+ Yrs.
General knowledge of all basic accounting functions * 1+ Yrs.
Records Management * 0+ Yrs.
State of Wisconsin Public Records * 0+ Yrs.
Information Technology - Requirements
Create detailed user documentation to facilitate the transfer of knowledge * 1+ Yrs.
Experience with data analysis/data mining in any environment/platform * 1+ Yrs.
Information Technology - Testing
Document test process and results * 1+ Yrs.
Identify defects * 1+ Yrs.