Entry level sales support specialist supporting our e-commerce web site. This individual will be providing customer service support, process orders, Online Chat and Sales for the Perfumeland.com web site. Must be open to work weekends. Position pays $10 an hour.
· Provides customer support via telephone, email, and chat.
· Works with team to resolve customer issues.
· Process Online orders and works with other departments to fulfill orders.
· Accurately records and maintains incidents in accordance with department standards.
· Exhibit effective sales skills while observing up-sell/cross sell opportunities with customers over the phone.
· Assists in special projects and other duties as assigned.
· Experience in working in a sales environment.
Excellent written and oral communication skills
· Good organization skills and goal oriented.
· Ability to go above and beyond call of duty.
· SAP experience is a plus.
· Web experience is a plus.
AA/AS or equivalent experience.
10 an hour