Technical Support Engineer in San Francisco

Fri, 17 May 2013 15:42:36 GMT

ABOUT THE COMPANY

Founded in 1999, Granicus, Inc. is the leading provider of government webcasting and public meeting management solutions. Serving nearly 500 governing bodies across 48 states and reaching more than 60 million individual citizens, Granicus solutions capture, store, manage and distribute on-demand audio and video broadcasts of public functions. Granicus helps governments maximize democratic transparency, engage their constituents, manage public meetings more efficiently, and improve public communication. Granicus provides the most comprehensive and tightly integrated online public records and webcasting system to all levels of government.

Granicus is an affirmative action and equal opportunity employer. In order to ensure equal employment opportunity for every applicant, hiring decisions will be made without regard to race, religion, sex, sexual orientation, age, national origin, veteran status, or disability. Granicus is firmly committed to a policy and practice of non-discrimination of employment, and Granicus will fully comply with all applicable federal, state, and local statutes of employment.

As a member of our support team, primary responsibilities include troubleshooting and developing technical solutions for a variety of users around the country. This position is at the heart of our customer-focused philosophy, and thus your primary goal will be to provide excellent customer service to all of our clients. You will also assist with the daily maintenance of a web application and a multi-gigabit video streaming network, in addition to critically analyzing processes and procedures and recommending improvements.

To apply for this position, please email your cover letter (which references qualities in this advertisement) and resume to jobs@granicus.com.

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Technical Support Engineer in San Francisco