Atlassian, Inc. Jobs on Startuply

SaaS Support Engineer in San Francisco

Mon, 20 May 2013 18:34:26 GMT

Why do our Support engineers think Atlassian is f*?@ing awesome?

Hands down, we have the best customers in the industry!

We have the backs of thousands of system administrators from all sizes of companies. From small startups to big names like NASA, eBay, Electronic Arts and the United Nations, we're here to keep them running. Our customers love our products and love our legendary support!

Atlassian Plays, as a Team.

We work with the best and brightest in development, product management, QA and documentation to provide product feedback and influence the direction of our products. Our voices are heard and our advice heeded.

There's never a dull moment.

Support is an excellent opportunity to learn new tools, technologies, and techniques. It's a little bit of everything: systems administration, data mining, front-end javascripting, plugin development, live support, asynchronous support, working with teams around the world, solving complex puzzles, exploring new and innovative technologies, business development, systems integration, management and mentoring, technical writing, process improvement, and the list goes on...

It's more than just a job.

As an Atlassian, you're encouraged to participate in FedEx Day to create fun, cool stuff like Hercules and our Support Tools Plugin, use Foundation Leave to support the charity of your choice, and be completely awesome at everything you do. Our kick-ass values and the vibrant, open culture at Atlassian make that an easy task.

Position Summary

Providing legendary technical support to our SaaS customers via email and phone. This role requires the ability to identify root causes for reported customer issues with Atlassian products and provide appropriate solutions to minimize customer down time and customer business impact. Excellent written and verbal communication skills are critical for managing customer expectation and providing a delightful support experience. This position includes some weekend shifts.

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Email Marketing Specialist in San Francisco

Mon, 20 May 2013 18:34:26 GMT

Atlassian is looking for a full-time Email Marketing Specialist to assist with all outbound email communications. The Email Marketing Specialist is expected to be (or become) a guru on ExactTarget (our current email marketing platform) and use the tool to successfully deploy, manage, and maintain our email communication assets. The role requires a mix of analytical, marketing, technical and quality-assurance savvy. In addition to daily administration of the application, the Email Marketing Specialist will help produce customer communications and provide ongoing maintenance of existing email campaigns. This is a hands-on role with a 100% focus on successful day-to-day email marketing execution.

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User Interface Designer in San Francisco

Mon, 20 May 2013 18:34:26 GMT

You're a designer and a thinker. You inhale complex UI requirements and exhale beautiful visualisations of how applications look and behave. You think and communicate visually using sketches, wire-framing, Photoshop mockups, and interactive prototypes to model your solutions to the tough problems of UI design. You've honed your craft over the years and can visualise, iterate, execute, and validate designs at lightning speed. Your designs grace products used by thousands or hundreds of thousands. You're a consummate collaborator, and you're picky about who you work with.

* Lead and build an agile User Experience practice for a thriving development workflow and collaboration product
* Design elegant interfaces for our globally acclaimed development tools
* Join an agile design practice where you'll have a high level of ownership
* Teach, learn and give back to the community in an open, unique company

Position Summary

You'll be the lead UI designer for a small, nimble team of developers. You'll be located with them, in San Francisco. You'll have ongoing responsibility for improving the quality and innovation of the user interface of one of our core products.

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Senior Java Developer in San Francisco

Mon, 20 May 2013 18:34:26 GMT

Do you have a passion for developing great software? Do you love to solve hard problems? Do you know how to write robust and reliable systems? Can you ensure performance, quality and security aspects while delivering a product that delivers an awesome user experience? Do you enjoy learning about new technology, discussing innovative ideas with your peers, coming up with great product solutions and passing on your knowledge to others frequently? We should get in touch!

As a Senior Java Developer at Atlassian, you will be working in a small team with talented UI developers and designers, with product managers who have a good feeling for what customers want, and with performance engineers and quality analysts who give your creations a good beating before they are released to thousands of customers worldwide. You will be involved in all the technical discussions, drive new innovative ideas of designing software systems, and make calls on what is feasible and what is not.

We require everyone to be well-rounded and continuously learn new things. One of the many things you could do is for example to pick up good CSS/HTML and JQuery skills over time. But this role also allows you to deep-dive into hard backend-issues frequently. So when gnarly performance problems and architectural challenges are looming, you'll be the one who delivers the solution!

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Product Manager for Fisheye/Crucible in Sydney, Australia in San Francisco

Mon, 20 May 2013 18:34:26 GMT

* Drive the product strategy for market-leading development tools
* Manage timely deliverables with strong communication and cross-functional partnering skills with the ability to gain shared vision on challenging decisions
* Work in our head office based in Sydney, Australia

Atlassian is looking for a Senior Product Manager for Fisheye and Crucible, market leading products for source code repository analysis and source code review.
Position Summary
The Product Manager for Atlassian FishEye and Crucible lives for great software. You know software developers inside and out and you want to invent amazing ways to help them build better software faster. You can find opportunities for new solutions and communicate them to peers in development, product marketing, sales, support, and (of course) other product managers. You’re energetic and insightful, a tireless advocate for your customers, and not afraid to stand up for the right thing (even if it’s not the popular thing). Every day you wear many hats; a techie, a lobbyist, an inventor, an evangelist, a writer/blogger/twitterer, an architect, and more. Finally, you’re confident that you can lead the entire product team, executive team, and whole company towards a successful vision for products that people lust after.

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Online Marketing Coordinator in San Francisco

Tue, 14 May 2013 03:53:27 GMT

Have you ever A/B tested your Facebook status? Is your resume SEO optimized? Do you rate your dates on a Quality Score? If you're a tech nerd with a passion for marketing or a marketing nerd with a passion for tech, then you've found the right company.

Atlassian's future Online Marketing Coordinator is a wizard when it comes to bringing qualified eyeballs to our online properties. This broad, hands-on and highly analytical role offers the right person an opportunity to be part of a dynamic marketing team at a growing company that values transparency, innovation and collaboration.

Position Summary

Atlassian is looking for an Online Marketing Coordinator to take charge of demand generation efforts. Using a breadth of tactics like SEM, SEO, display, email, affiliate, social ads and viral, you'll be instrumental in helping Atlassian grow and better target prospective customers. As part of the Demand Generation team, you will work across functions, projects and campaigns to squeeze all the juice you can out of online marketing options available today. You will increase product evaluations and sales in an efficient manner, keeping close tabs on ROI of all tactics. You will support all our products and license types, from paid enterprise to free open source.

As part of a small team and an organization driven by data, you will get your hands dirty big time. Your work ethic will set you apart from the competition but you're not just an online marketing machine - you're an approachable team player who we'll want to go out for drinks with after work. At Atlassian, we work and play together as a team.

To apply, please include your resume and cover letter. As part of your cover letter, please submit an example of what you think is good software marketing and tell us why you think that.

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Javascript Developer in San Francisco

Sun, 28 Apr 2013 21:58:57 GMT

How We Work

Our software is Java-based, but many of our developers love other languages too. We actively debate best practice and push for improvements. Change is driven by individuals. We have 20% Time and quarterly hackfests that let you show off your creativity and passion.

* Build kickass JS components and user interfaces for world-class products
* Deliver compelling functionality in performant code
* Invent and prototype new features and interactions you can actually ship

You like the good bits of JavaScript. You love building things that are fast without whizzing all over the screen. You think JS can improve user experience without replacing the entire front end. You love solving hard problems with elegant practical code. You love the challenge of being one of a cadre of UI-savvy experts amidst an organisation that's 50% back-end developers.

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