Customer Support Manager; Location: East Coast (work from home office, preferably based in NYC) in Palo Alto

Fri, 10 May 2013 13:14:17 GMT

Job Description

The Director of Customer Support is responsible for the overall direction, coordination, quality and output of our customer support operation; both consumers (online community building) and farmers (technical support). This position requires a candidate who leads by example, rolls up their sleeves and gets things done. They need to drive process improvements while motivating team members to meet the challenges of an extremely customer focused and metrics driven environment.
We are looking for someone who has experience leading a support organization that serves millions of customers, can see the bigger picture, question assumptions and existing ways of doing things and work in a dispersed geographic organization in different time zones. If you are someone who owns outcomes, loves fast paced environments and most importantly has a laser focus on improving the customer experience, join us!

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Customer Advocate; Location: East Coast (work from home office, preferably based in NYC) in Palo Alto

Fri, 10 May 2013 13:14:17 GMT

The Role

We are looking for someone who to join Farmigo's customer support efforts. Farmigo is a small start-up with a very big dream of improving our food system. Currently, our customers are farms located in the USA. The ideal candidate will manage customer configurations as well as interact directly with farms over the phone to answer their questions.

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Farmigo Jobs on Startuply

Customer Support Manager; Location: East Coast (work from home office, preferably based in NYC) in Palo Alto

Customer Advocate; Location: East Coast (work from home office, preferably based in NYC) in Palo Alto