LivePerson Jobs on Startuply

Spanish Speaking Account Manager in New York

Thu, 23 May 2013 07:03:58 GMT

You are cordially invited to consider LivePerson, the market leader in real-time intelligent customer engagement, as your next place to work, contribute and grow. From leading global enterprises and small online businesses, our 8,500 customers trust us to deliver enhanced business results and customer experience.

We believe that success is driven primarily by human connections between employees, partners, and of course, each individual customer. Our mission is to help companies create deeper connections with their customers. Our expertise in real-time analytics and our world-class platform makes this possible at scale. Fast-paced and entrepreneurial, we view our workplace as a global community, strengthened by our values of personal ownership and a commitment and the belief that every interaction is an opportunity for lasting connection.

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Deployment Engineer - UK in UK

Mon, 20 May 2013 21:26:03 GMT

You are cordially invited to consider LivePerson the market leader in real-time intelligent customer engagement, and a dynamic and high-growth company, as your next place to work, contribute and grow. From the largest global enterprises to one-person businesses, our 8,500 customers trust us to deliver increased sales conversions, higher order values and lower support costs.

We believe that success is driven primarily by human connections between employees, partners, and of course, each individual customer. Our mission is to help companies create deeper connections with their customers, and our investment in real-time analytics, metrics and our world-class platform makes this possible at scale. Fast-paced and entrepreneurial, we view our workplace of five hundred globally distributed staff as a single community, strengthened by our values of personal ownership and a commitment and the belief that every interaction is an opportunity for lasting connection.

We are seeking a deployment engineer to work from our Atlanta office to improve client ROI, increase customer satisfaction levels, and boost revenue. You will ensure that deployments and projects of new clients are executed flawlessly while nurturing open and productive working relationships. You will also deliver the highest level of customer service and collaborate with a core group of targeted clients leveraging your technical know-how. Your success as a deployment engineer will open up growth opportunities for you within the company.
What would you own?

* You will interact with Enterprise customers and help them formalize and implement their deployment strategy
* You will create and support HTML and javascript code to support your customers
* You will serve as an escalation point for technical support inquiries
* You will trouble shoot issues and recommend solutions
* You will use your creativity, your ability to think outside the box, be innovative and suggest new ideas.

How would you help others?

* You will deliver the highest level of customer service by representing LivePerson and explain technical subjects so they are easy to comprehend.
* You will interact with the complete LivePerson team (Sales, R&D, Technical Support and Professional Services) to successfully maintain and grow client relationships.
* You will have a voice in determining the future direction of our products
* Success as a Deployment Engineer will open up growth opportunities for you within the company.

What you would need to bring?

* 3-5 years experience managing software deployments
* Track record of managing projects and delivering results
* HTML and Javascript development experience
* Strong client management skills
* Strong communication skills
* Significant experience working as part of a team
* Analytical thinking
* Ability to review data, summarize key findings and recommend solutions
* Proven client facing experience international clients

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Program Manager - Reading UK in UK

Mon, 20 May 2013 21:26:03 GMT

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Deployment Engineer - Atlanta in Atlanta

Mon, 20 May 2013 21:26:03 GMT

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Principal Scientist, Advanced Analytic Research - ATL in Atlanta

Mon, 20 May 2013 21:26:03 GMT

You are cordially invited by LivePerson, a dynamic and high-growth company, to pursue your passion in the field of Advanced Analytic Research and Product Development. We are the market leader in real-time intelligent customer engagement. From the largest global enterprises to oneperson businesses, our 8,500 customers trust us to deliver increased sales conversions, higher order values and lower support costs.

We believe that success is driven primarily by human connections between employees, partners, and of course, each individual customer. Our mission is to help companies create deeper connections with their customers, and our investment in real-time analytics, metrics and our world-class platform makes this possible at scale. Fast-paced and entrepreneurial, we view our workplace of 500+ globally distributed staff as a single community, strengthened by our values of personal ownership and a commitment and the belief that every interaction is an opportunity for lasting connection.

We are seeking a Principal Scientist for our Advanced Analytic Research team based in Atlanta. The position comes with dual responsibilities with time distributed between core research for our Business Solutions and Marketing Analytics for our Consumer Product.

As part of Business Solutions research role, you will be working with research roadmap for Intelligence Layer of our LiveEngage Platform. The intelligence layer provides generic capabilities for segmentation, matching, selection, recommendation, targeting, testing and reporting. The work will include interaction with customers, field staff, external experts and our internal development team to explore opportunities to improve our product using Advanced Analytic techniques. Data sets analyzed include data internal to Liveperson, external data from customers, public data including commercial data and social networks. The position will offer opportunity for fundamental research and pursuit of Intellectual Property and hence will suit a person with strong research orientation and passion for keeping up with trends in analytics.

As part of Marketing Analyst responsibility, you will own data analysis projects to identify and solve business issues for our Consumer Group. Projects include working with Marketing Managers to define campaigns, perform pre-campaign analysis, tracking of response and sales, post campaign analysis and delivering strategic insights. You will also conduct research to assist with customer acquisition / retention and guide senior management on strategic initiatives. The role will have direct and immediate impact on the business. You will be assisted by junior analysts for analytic grunt work.

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Javascript Guru - Atlanta in Atlanta

Mon, 20 May 2013 21:26:03 GMT

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Web Developer - Atlanta (Need Javascript) in Atlanta

Mon, 20 May 2013 21:26:03 GMT

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Senior Manager, Enterprise Partner Solutions - SF in San Francisco

Mon, 20 May 2013 21:26:03 GMT

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Director of Platform Partner Marketing in San Francisco

Mon, 20 May 2013 21:26:03 GMT

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Professional Services Operations Supervisor in New York

Mon, 20 May 2013 21:26:03 GMT

Founded in 1995 and publicly traded on Nasdaq (LPSN) since April 2000, LivePerson is a provider of online engagement solutions that offer real-time assistance and trusted expert advice. Connecting businesses and experts with consumers seeking help on the Web, our hosted software platform creates more relevant, compelling and personalized online experiences. Every month, LivePerson's intelligent platform helps millions of people succeed online; more than 8,500 companies, including EarthLink, Hewlett-Packard, Microsoft, Qwest, and Verizon, rely on LivePerson to maximize online revenue and visitor satisfaction. We are committed to providing an environment that fosters personal and professional development, satisfaction and success. Our entrepreneurial and collaborative approach to business ensures that your contributions will be recognized and rewarded.

As a PS operations supervisor you can make an immediate and tangible impact on an internet company as a key member of our Professional Services team. In this critical role, your mission will be to advance current practices and innovate and automate operations. You will thrive as a member of our team where you will have opportunity to interact with a worldwide team of Internet professionals. Join our team today to bring your ideas and enthusiasm to our rapidly growing business.

As an Professional Services Coordinator, working from our midtown Manhattan headquarters, your mission will be not only ensure that the Professional Services team is kept efficient, but to roll up your sleeves and help transform how we manage the day-to-day operations of the group.

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